Question regarding switmailer

[JohanVermaak]

Hi Team,

I know there are quite a few swiftmailer topics, but they do not seem to fit my issue.

I have configured the swiftmailer with the correct details and can send an email when using:

php bin/console swiftmailer:email:send --subject "Test Email" --from servermail@mysmpt.com --to myemail@myserver.com --body "Hello, this is a test email."

This works flawlessly. However, whenever I update a ticket, I get the expected green box "Reply added". But then nothing. No email.

Is there anyway that I can troubleshoot this?

uvdesk: uvdesk-community-v1.1.7
php: PHP 8.3.14

[papnoisanjeev]

For sending email notification for your reply.

You need to create swiftmailer first with your details.

Then add into you Email setting.

For gmail you can check this blog.